Mindbreeze Support
We do our best to support our customers using our software products. You can reach our support center via e-mail at
Note that we do only provide e-mail support.
Processing
Inquiries will be processed by our support personell and answered typically within three to five business days (at maximum). You will receive a case number and a ticket for follow up inqueries on that case.
Feature Questions?
If you have any questions about features of Mindbreeze products, the first place to look is the online documentation or the technical specifications. Our whitepapers may help in understanding how our products work and show typical usage scenarios. You can get them on the respective product information pages on this site.
Questions about using Mindbreeze products?
If you have any technical questions or running into trouble with certain configurations, please see our frequently asked questions (FAQ) section, where we provide answers to typical questions or report known issues.
Looking for the latest version?
You can find the latest information about Mindbreeze products and how to receive updates in our release information pages.
Still questions?
If there's still any way we can be of assistance, please don't hesitate to contact us. We take care to answer your questions in the shortest time possible. However inquiries from customers with extended support are guaranteed to be answered within two business days.
